This Job Vacancy has Expired!

Systems Analyst

CV-Library

Posted on Sep 18, 2021 by CV-Library

Reading, Berkshire, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

What’s it all about?

A position has become available for a full time Systems Analyst in the Applications Support team within Visa’s Technology division based in Reading, with some travel to offices in Basingstoke and Paddington. This team is responsible for provision of 2nd/3rd level technical application support for a range of Unix-based systems. These systems are mainly Web and API applications developed in a variety of open source technologies including Unix, Java, Hadoop, Postgres, NoSQL etc.

This position will provide 2nd and 3rd level incident/problem diagnosis and resolution. Typically, the issues escalated to the team are complex and span across technologies, networks, cybersecurity, and hardware. The jobholder therefore requires a broad and high degree of technical knowledge across multiple platforms and technologies. The jobholder will be placed in a position which will affect application and platform decisions, taking ownership on how our supported services are managed, and provide independent support.

What we expect of you, day to day.

* The jobholder is expected to be proficient with Unix commands/scripting, and have exposer to Web/API a SME in at least one of the web/API technologies, and the successful applicant should be able to work fluently on container technologies such as Docker and Kubernetes.

* Responsible for supporting and ensuring the stability of the applications.

* Change, Incident and Problem management according to Visa guidelines.

* Participate in change planning, deployment and review.

* Perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation.

* Write and maintain scripts to monitor system functionality and performance.

* Write scripts to automate multiple manual tasks.Monitor incident queues, troubleshoot issues and lead conference calls with other groups to mitigate impacts.

* Apply code and operation break fixes and other proactive maintenance activities

* Will evaluate the issues reported by Visa clients in order to provide ongoing solutions.

* Participate in on call rotation as assigned by manager.

* Facilitate and attend meetings for Business and Information Technology initiatives.

* Write and maintain programs and scripts to achieve Information Technology objectives.

* Provide extended support if needed and work with offshore teams to facilitate around the clock support for applications and services


Reference: 214694052

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