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Technical Support Specialist

Posted on Sep 18, 2021 by VanderHouwen

Portland, OR 97201
IT
Immediate Start
Annual Salary
Full-Time


Technical Support Specialist
This position is to support the ITG technology at sites which includes, but is not limited to: Battery powered Computers in Motion (CIMs), Dell laptops and desktops, USB barcode scanners, USB insurance card scanners, networked label printers and iPhones. All devices exist on the network via WiFi or Ethernet delivered to the sites via cellular broadband. This position will share support/coverage/backup of all three sites, be the eyes and ears on site, assisting/fixing/coaching/troubleshooting/etc., and have a direct line of communication into ITG if additional assistance is necessary.


Technical Support Specialist Qualifications
Associate's degree and two years Information Systems experience; OR An equivalent combination of training and/or experience.
Experience with TCP/IP, and other networking protocols.
Proven Service Desk experience and customer relations skills.
Field experience which includes resolving field hardware and software problems.
Drivers license required.


Preferred
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified Solutions Associate (MCSA)
Microsoft Certified Systems Engineer (MCSE)
Linux Certification
Cisco Certified Network Associate (CCNA)


Benefits
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.


About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.


VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.




Reference: 1325195343

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