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Customer Service Advisor

CV-Library

Posted on Sep 17, 2021 by CV-Library

Cheltenham, Gloucestershire, United Kingdom
Customer Service
Immediate Start
£20k - £24k Annual
Full-Time
Customer Service Advisor - Cheltenham

Salary : £20,000 - £24,000

Are you someone who likes to provide customer service whether that’s over the phone, email or face to face? Whatever level of customer service you’re at or whether you’re looking to take your first steps in customer service this opportunity could be for you. Working Mon – Friday 08:00-17:00pm based in Cheltenham.

Roles and Responsibilities:

The first point of contact for clients requiring support in using our software.
Diagnosing issues and finding resolutions.
Efficient in handling every day support issues. This could be FAQs, common difficulties, system errors and time sensitive queries.
Experienced in a customer-facing environment.
Experienced and confident in using Software applications and a quick learner.
Enthusiastic with a great telephone manner and excellent communication skills.
Skills and Attributes:

Great diagnostics skills.
Proficient in Microsoft Excel and other Microsoft applications.
Confident in learning new skills.
Able to work in a team.
Benefits:

Pension
Training
Career opportunities.
On site parking
Modern working facilities
If this role is of interest, apply today to Elliott K @ RE (url removed)

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

COM1

Reference: 214693226

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