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Customer Service Advisor

CV-Library

Posted on Sep 17, 2021 by CV-Library

Glasgow, City of Glasgow, United Kingdom
Customer Service
Immediate Start
£9.5 - £9.5 Hourly
Full-Time
Job Title: Customer Service Advisor

Location: Glasgow

Salary: £9.50 per hour

Shifts - 35 hours per week - you must be fully flexible between Mon-sun 8am -8pm on a flexible rotation

Start date - Monday 18th October

Training - 3 weeks Mon-Fri 9-5.30pm

We are looking for individuals with a Customer Service focused background who would like to grow and develop their career further by joining a growing household name business within the Insurance Sector. Our client is unrivalled in developing people and promise to help grow you and your skills further.

As a Customer Service Agent, you will handle inbound calls from new and existing customers. Utilising your well-trained product knowledge you will answer questions, provide customer updates, and ensure accuracy when processing change. Your focus will be on ensuring customers feel listened to, valued and that their needs are being met.

Previous experience working within a contact centre would be an asset but is far from essential. If you have experience in a customer service facing role and a strong work history, we would be keen to speak with you. With first class training teams to take you through your first 3 weeks, our client can teach you the skills. You must have:

Exceptional Customer Focus - you really care and going the extra mile isn't extra for you
Great Behaviours - Attitude, Approach, Commitment and Willingness to Learn
Customer Service ExperienceIf you feel you match the skills and experience sought in Customer Service, please apply now as interviews are currently being held.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database

Reference: 214692293

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