IT Support Analyst
Posted on Sep 17, 2021 by CV-Library
Salary: £28,000 - £32,000
Are you an experienced IT support analyst who enjoys problem solving and working and communicating within a busy team? If so, please read on.
Our client is looking for experienced and efficient candidates to join their IT team offering face-to-face and remote support for all technical issues, for both internal and external users.
Your responsibilities will include:
Liaising with and managing 3rd party IT support companies
Handling all problems and changes received via all communication channels into the team and logging, analysing, and triaging all IT incidents
Troubleshooting and managing the configuration of existing technical capabilities to ensure that business requirements are met as well as ensuring team processes and procedures are kept up to date, amending and creating documentation for storage and access
Providing efficient maintenance of all IT equipment including laptops, PCs, printers, and servers
Supporting our E-Commerce team using CMS to update websites, image manipulation and designing and implementing marketing emailsWhat we are looking for:
Knowledge of latest MS Office suite and MS Windows server and Windows 10 & MAC OS admin experience
Understanding of the logical network infrastructure including software, protocols, LAN, WAN, SSL, Security, IP Routing and VPN
Knowledge of web platforms/ web applications and good experience and working knowledge of HTML/ CSS
Basic understanding of Microsoft Dynamics Nav (MS Business Central)
Previous experience providing 1st line IT support
Comfortable with assisting all troubleshooting and support queries remotelyHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Set up alerts to get notified of new vacancies.
£23k - £26k Annual
£26k - £28k Annual
£27k - £32k Annual
£25k - £30k Annual
£24k - £27k Annual
£25k - £30k Annual
£23k - £27k Annual
£25k - £27k Annual
£25k - £35k Annual