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Junior IT Support Engineer

CV-Library

Posted on Sep 15, 2021 by CV-Library

Gloucestershire, United Kingdom
IT
Immediate Start
£17k - £18k Annual
Full-Time
Junior IT Support Engineer, Bishop's Cleeve, £18,000

Company profile:

You will be working as a Junior IT Support Engineer for an incredibly well renowned Construction Company. With centuries of experience building homes, they have developed and sold thousands of homes across the UK.

They understand that their biggest asset is their people, and with over 3000 staff spread across the UK.

This opportunity is a fantastic chance for someone with some exposure to IT to truly kickstart their Career within the Information Technology sector.

Your role as a Junior IT Support Engineer will be to provide excellent support to their internal users, and providing resolutions to their queries where possible,or escalating where it is not.

You will be working out of their office in Bishop's Cleeve.

Responsibilities:

Answer calls, and understand various issues as presented by users
Ensure issues are fully documented and either solved or escalated
Keep users informed on the status of their tickets
Participate in projects- including hardware provisioning, New user processing, inductions
Work with the Senior IT Management team to document recurring issues.What do you need?

This is a junior role, and so is perfect for someone with some exposure to IT who is looking to start their career. Maybe you've just graduated from college with a HND in IT, or maybe you already have some experience in IT commercially but are looking for that next step.

What will you get in return?

Salary up to £18,000
Company contribution Pension scheme
28 Days holiday - with the chance to buy or sell 5 more
Private Healthcare
Sharesave Scheme
Excellent training opportunitiesWhat to do next:

If you are interested, please click apply now to forward me an up to date copy of your CV

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Reference: 214668377

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