Project Manager Customer B2C
Posted on Sep 15, 2021 by RM IT Professional Resources AG
Project Manager - Marketing B2C vacancy for our Wallisellen based client in the telecommunications sector.
- 3+ years of telecommunications experience in B2C, ideally in a Marketing function including previous experience in a cross brand migration
- Expertise in Base, CRM, Customer Experience departments as well as in leading cross functional projects
- Strong background in Microsoft office, primarily Excel and Powerpoint
- Outstanding communication skills, ability to collaborate with cross functional team and lead key projects
- Languages: English and German, fluent in written and spoken
- Developing and executing of measures for sustainable increase of customer value, loyalty and base size through up- and cross-selling measures
- Implementing optimal processes for customers and agents to unsure positive NPS impact
- Being responsible for existing customers, from the idea, conception, implementation to success control
- Leading as or representing base management in companywide projects
- Managing regular analysis and reviewing of reporting and numbers while constantly looking for ways to improve them
- Creating innovative and effective initiatives in collaboration with relevant stakeholders
Location: Zürich, Switzerland
Does this Spark your interest? Then take the next step by sending us your CV and a contact telephone number on which you are reachable during working hours.
Going the Extra Mile.
As a preferred recruitment agency for Swiss banks, international insurances, finance service providers, software and pharma companies, we acquire exciting positions since 1998 in Zurich, Bern, Basel and other regions in Switzerland every day.
Due to work permit restrictions we unfortunately can only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
New to Switzerland? In case of a successful placement, we support you with:
- All administrative questions
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