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Operations Support Specialist

Posted on Sep 15, 2021 by Eclaro

Trenton, NJ 08648
Immediate Start
Annual Salary

Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for an Operations Support Specialist for our client in Lawrenceville, NJ.

Eclaro's client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you're up to the challenge, then take a chance at this rewarding opportunity!


  • Ability to develop a range of written materials such as a detailed access guide - IT instructions for the Client, SAF forms updates, and various other manual-like documentations

  • Document stewardship in validated document repository; proficient in managing SharePoint Site and familiarity with other systems (eg, Veevas CDRep)

  • Ability to validate and review complex monthly invoice packages from our strategic Client

  • Ability to lead and facilitate team meetings, that contribute to attaining team goals and resolving complex issues

  • Ability to actively manage calendars for monthly stakeholder calls and regularly scheduled Client Workshops

  • Work with autonomy and is able to negotiate and influence others without direct authority

  • Impacts the success of projects to meet short-term objectives & adhere to project schedule

  • Ability to effectively manage projects, escalate issues as necessary and meet key milestones

  • Proficiency with excel and analytic acumen; expect to run various complex regular and ah hoc reports

  • Ability to effectively communicate with team members and other stakeholders; eagerness to provide help and proactive attitude in supporting the team

Required Qualifications:

  • Bachelors degree with a minimum of 5 years of experience in pharmaceutical industry experience

  • Project Management

  • Analytics & report management

  • Document management/archiving

  • Experience in cross-functional, multi-cultural teams and ability to work within a Matrix structure

  • Demonstrated ability to successfully manage competing deadlines and balance priorities while meeting or exceeding expectations

  • Self-starter - not awaiting instructions at every tasks

  • Analytic acumen - not afraid to learn new ways of doing analyses

  • Demonstrated success through facilitation and presentation skills to a globally diverse audience

  • Proven time management skills and ability to be flexible to meet job demands and take on new initiatives and improvement efforts

  • High level of writing competency, specifically in the appropriate use of grammar, syntax and organization of ideas on paper

  • Attention to details

  • Proficient in use of MS Office 365 suite (including OneNote) and MS SharePoint; familiarity with Veeva Vault Clinical platform products

If hired, you will enjoy the following Eclaro Benefits:

  • 401k Retirement Savings Plan administered by Merrill Lynch

  • Commuter Check Pretax Commuter Benefits

  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Reference: 1321778141

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