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Administrative Assistant

Posted on Sep 14, 2021 by Wesley Homes

Kent, WA 98030
Admin & Secretarial
Immediate Start
Annual Salary

Wesley at Home and Wesley Hospice are looking for the right person to provide administrative services to our stellar clinical team! We provide in home rehabilitation, palliative care, and hospice care to elderly clients on our campuses and in the South King County and Pierce County areas.

The person working in this position is the main point of contact for patients and clinical staff, when calling our office. Responsibilities include, but are not limited to:

  • answering phones and transferring callers to an appropriate person,
  • working to manage the faxing and tracking of important medical documents
  • maintaining employee clinical files for state survey readiness
  • working to back up the Intake Specialist, Scheduler, Billing Specialist, and Hospice Coordinator, when needed.

If you're interested in the medical field and home health care, this is an amazing place to start! We will train you, so experience is not necessary. What does matter is familiarity with computer systems, a positive attitude, and an enjoyment of getting to know our clients by phone.

Please find the general description of the position below.

The Administrative Assistant provides the initial introduction to the location for all residents, employees and visitors. The incumbent must be sensitive with a pleasant telephone voice, great people skills and possess the ability to handle a busy area while maintaining calm, focused and a patient disposition. They must be professional, personable, friendly, a quick learner and able to handle a variety of communication situations and administrative tasks.


  1. Cordially and professionally greet and direct residents, visitors, callers and staff. Become acquainted with staff members and their functions in order to properly route calls and mail. Establish and maintain professional vendor relationships.

  2. Accurately and promptly perform all U.S. and interoffice mail room functions for staff and residents to include metering, sorting, UPS and Fed Ex services. Provide activity service reports to the Environmental Services Department as required.

  3. Provide general building maintenance including ordering and stocking supplies, operating and maintaining office equipment as needed.

  4. Create, track and update badges, lists and schedules related to a number of resident and campus related activities including room clearance, admission, discharge, guest conference room scheduling, facility meal planning, bus trips and weekly care meetings. Provide reporting as appropriate ensuring HIPAA guidelines are met.

  5. Oversee location common meeting room activity, scheduling, publishing and disseminating related information as needed.

  6. Other duties as assigned (Manage and track petty cash, assist in ensuring safety of residents and staff by identifying potential safety hazards, assist in specific projects as assigned, etc.)


Education Background

  1. No Education Background required for this position.

Licensure, Registration, Certification

  1. No Licensure, Registration and Certification required for this position.

Special Training/Skills

  1. Proficient use of multi-line telephone and ability to use a 2-way radio

  2. Basic to intermediate computer skills and knowledge of Microsoft Office and Windows Applications.

  3. Ability to operate general office equipment, i.e. copier, fax machine, laminator, etc.

  4. Ability to type accurately and to speed of 50-60 words per minute.

  5. Reliability in attendance and punctuality.

  6. Ability to handle frequent interruptions, working independently organizing, prioritizing and coordinating multiple tasks to completion.

  7. Ability to maintain confidentiality at all times regarding residents and business matters.

  8. Demonstrated ability to read, write, speak and understand the English language to communicate with customers.

  9. Ability to function as a positive part of a team. Willingness to train and be trained to support other front desks as needed.

Work Experience

  1. Minimum three months to one year administrative experience preferred.

  2. On-the-Job training will be provided.

Physical Demands

  1. Standard working environment involves the front reception desk.

  2. Position required repetitive motion such as working on computer terminal.

  3. Be able to sit, stand, bend and occasionally lift and carry up to ten pounds.


SOME (COVID-19) RISK: Possible occupational exposure to residents or clients with COVID-19. May require personal protective equipment (PPE) to be worn during some aspects or seasons of job.

Wesley Homes is a not for-profit organization that provides a network of services offering a continuum of care for older adults. It is affiliated with the Pacific Northwest Annual Conference of the United Methodist Church. Retirement Communities and Health Services for (and by) people who love life.

Wesley Homes has a non-discrimination policy and is an Equal Opportunity Employer.


Reference: 1321201506

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