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Level 1 Support - Network Operations/Application Support - Fintech - New York

Kite Human Capital Ltd

Posted on Sep 14, 2021 by Kite Human Capital Ltd

New York, NY 10001
IT
Immediate Start
$60k - $80k Annual
Full-Time


Level 1 Support - Network Operations/Application Support - Fintech - New York

Level 1 Support Analyst is required to join a global FinTech business in their New York office. This is a permanent position, offering $60,000 to $80,000 as a base salary.

This is a client facing role, interacting with both capital market customers and also vendors/service partners, so as such this person must have personality and professional communications both written and spoken. They need to be calm under pressure as some stakeholders (such as traders) will have very high expectations of quick service. They must be able to both manage customer expectations, but also face off to highly technical people. The business is looking for people who have a technical background, and have experience in a technical customer support role. The ideal candidate will have an appreciation of ITIL (certifications are not necessary), and experience across Application/Network support.

Key requirements:

  • Application/Network Support experience.
  • ITIL

This is a great opportunity for someone who wants to be a key part of critical business area. Applications are reviewed on a regular basis so please apply today to talk to one of Kite's consultants about this exciting opportunity.

Level 1 Support - Network Operations/Application Support - Fintech - New York

Kite Human Capital - Hire Better

We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position.

We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make.

2018 - Winner Best Client Service'

2017 - Winner Agency of The Year'

2017 - Winner Banking & Financial Services Agency'

2016 - Winner Banking & Financial Services Agency'




Reference: 1320552688

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