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Desktop Technician

TechNET IT Recruitment Limited

Posted on Sep 11, 2021 by TechNET IT Recruitment Limited

Virton, Luxembourg, Belgium
Immediate Start
€3.5k - €4k Monthly

Desktop Technician

Virton, Belgium

€3,500 - €4,000 per month dependent on experience

Desktop technician required to join global American packaging company to provide technical, windows and desktop support.

Some of what you will be doing:

  • Accountable for performing and supporting common and general preventative maintenance responsibilities on printers, computers, laptops, etc.

  • Being able to execute corrective repairs on printers, laptops and computers with authorized peripheral methods, tools and equipment

  • Supporting network connectivity, both hardware and software

  • Aiding, installing, and upgrading solutions and troubleshoot for computer hardware, printers etc.

  • Install, upgrading and supporting troubleshoot with Microsoft Office 2010, Cisco Jabber, another authorized desktop application, as well as XP, Windows 7, Windows 8.1, Windows 10.

  • Being able to partake in helpdesk ticketing systems, enterprise anti-virus solutions, application of GPOs, troubleshooting and hardware installation of Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware

  • Sustaining updates for reported incidents and being able to maintain these adversities.

  • Act as an interface and first point of contact for problem resolution for consumer challenges

  • Involvement of project-based work and collaborating with the team.

  • Being involved with effective communication with the team, issues, and resolution decision-making.

Ideally, your skills and experience will include:

  • Extensive IT experience with some familiarity with various networks, smart devices, telecoms, Servers, visual, audio etc.
  • Experience using Active Directory or similar to support windows PC and laptop management
  • Knowledge of Mac operating system to support Apple PC users
  • Experience utilising mobile device management to support IOS and Android devices, providing and managing enterprise and encryption solutions
  • Proven troubleshooting, analytical and problem-solving abilities
  • Proficient in effective prioritisation, multi-tasking and meet service-level agreements
  • Ability to operate in fast-paced environments and dynamic industries with adaptability and flexibility
  • Proficient in customer service, communication and relationship building.
  • Fluency in French and English

It would be great if you also had:

  • Able and content to potentially work weekends if needed for projects or other tasks or required emergency support with financial incentives provided.

Reference: 1317756776

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