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O365 support with Exchange developer role-6months-Romania

Kirtana Consulting

Posted on Sep 10, 2021 by Kirtana Consulting

Bucharest, Romania
Immediate Start
Annual Salary

Kirtana consulting is looking for O365 support with Exchange role for 6months rolling contract in Romania.

Job description:

Relevant Experience on Mandatory Skills

O365 support experience

Job Description

List of activities

Email/AD Admin Tasks

Perform Daily backup checks and health checks for messaging environment.

Perform Patch management, CU updates

Capacity Management

SMTP Gateway management.

Engage in message tracking and fraud investigation

Email Domain management

Import/Export mailbox data, restore mailbox on demand basis

Check/renew certificates on SMTP appliance, load balancers, exchange.

Standard user and vault administration on ProofPoint Archiving Servers.

Create and Maintain technical documentation

First point of escalation for all technical and process issues.

Provide technical subject matter expertise wherever required

Ensure proper communication and quick resolution as a crisis manager.

Timely escalation to management

Plan and schedule Changes coordinating with different stakeholders.

Perform Service Requests based on Standard Operating Procedures

Service incidents and queries within the agreed service levels

Perform RCA for Major Incidents related to his/her tower

Work on the service improvement programs.

Training of new team members.

Work with project teams for activities such as new server build, OS upgrades, migrations etc

Mandatory Skills

-Sound knowledge of AD, Exchange 2016 server, Exchange Online and EOP

-Sound Knowledge of Windows Server 2012 & 2016, Active Directory.

-Knowledge on Clearswift email hygiene solution.

-ITIL Awareness

-Excellent written and oral communication skills

Good to Have Skills

Exchange online; Clear Swift

Reference: 1316805382

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