O365 support with Exchange developer role-6months-Romania
Posted on Sep 10, 2021 by Kirtana Consulting
Kirtana consulting is looking for O365 support with Exchange role for 6months rolling contract in Romania.
Relevant Experience on Mandatory Skills
O365 support experience
List of activities
Email/AD Admin Tasks
Perform Daily backup checks and health checks for messaging environment.
Perform Patch management, CU updates
SMTP Gateway management.
Engage in message tracking and fraud investigation
Email Domain management
Import/Export mailbox data, restore mailbox on demand basis
Check/renew certificates on SMTP appliance, load balancers, exchange.
Standard user and vault administration on ProofPoint Archiving Servers.
Create and Maintain technical documentation
First point of escalation for all technical and process issues.
Provide technical subject matter expertise wherever required
Ensure proper communication and quick resolution as a crisis manager.
Timely escalation to management
Plan and schedule Changes coordinating with different stakeholders.
Perform Service Requests based on Standard Operating Procedures
Service incidents and queries within the agreed service levels
Perform RCA for Major Incidents related to his/her tower
Work on the service improvement programs.
Training of new team members.
Work with project teams for activities such as new server build, OS upgrades, migrations etc
-Sound knowledge of AD, Exchange 2016 server, Exchange Online and EOP
-Sound Knowledge of Windows Server 2012 & 2016, Active Directory.
-Knowledge on Clearswift email hygiene solution.
-Excellent written and oral communication skills
Good to Have Skills
Exchange online; Clear Swift