This Job Vacancy has Expired!

IT Analyst

Posted on Sep 9, 2021 by Request Technology

Chicago, IL 60601
IT
Immediate Start
$65k - $85k Annual
Full-Time


*We are unable to sponsor as this is a permanent full time role*

A prestigious company is on the search for an IT Applications Support Analyst. This is an application support position and they will be supporting mostly Back End applications with some Front End support as well. They need to support Back End SQL Servers, queries, and databases. They need experience with DMS, Mfiles, and Back End office applications. They need to have Shell Scripting experience as well.

RESPONSIBILITIES:

  • Application Administration and Management
  • Install, upgrade, and configure business applications
  • Manage application security changes
  • Stabilization, break/fix and other maintenance activity
  • Provide user and third party service and support
  • Analyze requirements and develop functional and design specifications for Application enhancements (as required depending on availability of business analyst resources)
  • Develop, test and implement enhancements
  • Create and document plans, policy, standards, procedures and checklists
  • Identify, recommend and implement application solutions and improvements
  • Supervise contractors and projects as assigned
  • Be an available point of contact for corporate applications
  • Work with management to determine IT objectives that will improve business outcomes

IT Compliance

  • Plan and document all system changes within the company's IT change control governance policies
  • Compile and keep all documentation related to application usage and functionality
  • Coordinate and respond to audit requests from both the internal and external audit teams

IT Training and Support

  • Provide Tier 2 support to service desk staff
  • Assess, design and provide application training
  • Manage training for supported applications with outside training vendors
  • Conduct internal company training as needed for supported applications
  • Subject to working additional hours, nights, or weekends as needed to meet business requirements

Experience:

  • 3+ years application administration.
  • Workflow application development, design, and management
  • Microsoft SQL database knowledge and basic SQL querying strongly preferred
  • Microsoft administration experience preferred with Server, SharePoint, InfoPath, TFS, and PowerShell
  • Support local and remote users
  • Available to work independently in a dynamic team environment

Education:

  • Bachelor's in Computer Science or equivalent degree or commensurate experience



Reference: 1315399685

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