Posted on Sep 9, 2021 by CV-Library
We are seeking an enthusiastic, highly motivated, and experienced technical author to join an established team at our headquarters in Poole to support the ongoing development and extension of our product documentation and user help content. The role offers optional remote working so can be based anywhere in the UK and would provide the successful candidate with the opportunity to work on varied technologies in a growing marketplace.
As a key member of our technical team, you will be responsible for creating and maintaining supporting guides and documentation for our existing and new products.
A willingness to learn about software technology is also essential as our products touch on a very wide range of systems with widely varying techniques.
At least 5 years’ experience in the creation and maintenance of technical documentation across a wide range of mediums.
Knowledge and experience of a range of market-leading ERP &/or CRM systems
Knowledge and experience of the software delivery lifecycle and the positioning of documentation provision within the process.
Previous experience of either software development, testing or consultancy for software implementations.
Demonstrable commitment to documentation quality and improvement.
* Exceptional grasp of the English language and a meticulous eye for detail
* Experience using the following tools
* Madcap Flare
* Microsoft Word
* Microsoft PowerPoint
* Other e-learning tools
* Other help production tools
* The ability to communicate effectively with both technical and non-technical staff.
* Quick and willing learner on technical subject matter
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