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Desktop Support Engineer

CV-Library

Posted on Sep 7, 2021 by CV-Library

Yeovil, Somerset, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project

Desktop Support Engineers - Umbrella Rate £145 per day

Location: Yeovil

Start - From 16th August 2021

End - 28th January 2022

Based in our clients Head Office in Yeovil, 5 days a week on shift either 8:00 to 17:00 or 9:00 to 18:00 with one hour lunch. Working in team of 6 Desktop Support engineers supporting user base of 2000 users, both in office and remote. Some out of hours work either evening or weekend may be required.

Responsible for maintaining and supporting IT equipment, such as desktops, laptops, monitors, keyboards and mice. Also headsets and audio visual equipment in meeting rooms and patching in network connections. Includes supporting operating system and standard applications. Support and maintain tablets and mobile devices.

Application support experience is required.

Set up and configure devices for users and build to install operating systems.

Most users are on Windows 10 using office applications such as Office, Outlook, Teams and Powerpoint.

Experience of using a ticket management system such as Service Now.

Good customer facing experience desirable.

Must be able to work well under pressure in small team. Must also be physically able to move equipment around such as monitors and desktops.

Knowledge of IT security and antivirus as well as performance monitoring and active directory.

For more information, please contact David Trogu on (phone number removed)

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Reference: 214603091

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