This Job Vacancy has Expired!

Systems Engineer

CV-Library

Posted on Sep 7, 2021 by CV-Library

Greater Manchester, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

Job Purpose: To provide high quality infrastructure services support to ODEON

Key Accountabilities:

* Support and maintain all virtual infrastructure solutions (VMWare) and Cloud infrastructure (O365 and Azure)

* Maintain inventory, monitor and analyse storage, computing usage issues and contribute to capacity planning initiatives.

* Organise, optimise and document IT Infrastructure, including physical and logical architecture of servers, databases and applications.

* Develop IS infrastructure project plans, technical specifications, low level design documents, roll-out/test plans and successful transition to service

* Provide 3rd level support on all server, storage, network and enterprise services

* Provide support for 24x7 business operations including on-call

* Adhere to the Incident Management, Service Request, Major Incident, Problem Management and Change Control procedures.

* Utilise problem analysis techniques to triage, diagnose and rectify technical problems and queries including and not limited to hardware, software and ODEON’s business applications.

* Adopt high quality communication practices in the execution of this role

Skills & Experience:

* 10+ years relevant experience, at least 5 in Retail or Financial Services, a technology based degree or equivalent

* Relevant certifications (VCP 6.5, MSCE, MCSA or similar)

* Excellent interpersonal, communication and influencing skills (written, oral & presentation) using business-friendly and user-friendly language

* Excellent troubleshooting skills, ability to rapidly identify and resolve issues under pressure.

* Self-motivated, results-driven, and well organized; able to handle multiple tasks under pressure with clear sense of ownership and priority

* Knowledge / experience of Virtualisation and Storage Area Networks (VMWare and NetApp) essential

* Knowledge / experience of M365 essential and/or Azure desirable

* Good understanding of Networks (Routing & Switching), Firewall, UTM, Proxy etc

* Strong Powershell skills

* Proven planning and organising skills being able to manage, prioritise and coordinate effectively

* Strong sense of ownership and accountability for work, working outside of core office hours as required

* Must have a strong work ethic and ability to tackle poor performance

* Enthusiastic and energetic. A self starter able to work without supervision and create and maintain effective level of output & support.

* Experience of working with the following would be desirable but not essential :

* Google Mail and Google Apps

* Cisco Call Manager

Living Our Values

Fun-Passion:
I bring energy and enthusiasm to every working day (even the busiest ones)

Trust-Respect:
I keep my promises to guests and colleagues – people can rely on me to do what I say I will

Quality-Service:
I take pride in delivering high quality work, crisp detailed plans and I always execute projects to a high standard

Co-operation-Accountability:
I take responsibility for my role within the team and ownership of my actions

Strategic Leadership:
I work closely with colleagues across the business to improve performance and share innovative new approaches

Inspirational Leadership:
I’m energised and self-motivated and encourage those around me to be the same

Change Leadership:
I am demanding, determined and 100% committed to delivering


Reference: 214598058

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