Posted on Sep 7, 2021 by CV-Library
North West London – Remote for Now/Then Hybrid
£70,000 to £80,000 + Discretionary Bonus + Excellent Benefits
The UK’s fastest growing data centre provider which owns, designs, builds and operates the country’s most efficient and flexible data centres is seeking a ServiceNow Developer.
This is a newly created role as the Company is bringing ServiceNow in-house and the newly appointed ServiceNow Developer will be the ServiceNow SME for the company.
The ServiceNow Developer will be responsible for developing, designing and owning technical solutions on the ServiceNow platform. The ServiceNow developer will provide administration, application development, maintenance and technical support by using good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform.
Main Tasks & Responsibilities
> Support the integration activities for the requirements in scope for the continual service improvement programme.
> Successfully plan, execute, monitor, control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
> Support the Service Management Centre ServiceNow support personnel with configuration requirements.
> Own the delivery of updates via our Change Management process
> Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations and custom application development
> Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.
> Coordinate and solve complex technical data and transformation issues.
> Obtain and analyse/interpret business requirements to purpose sustainable solutions in ServiceNow.
> Answer “how to” technical and application configuration questions.
> Develop, maintain, and execute reports to ensure system operation meets performance targets.
> Create and maintain system design and operations documentation.
Essential Skills & Experience
# Demonstrable experience as a Senior ServiceNow Developer.
# Familiarity with UI, SQL, HTML and CSS.
# Knowledge of XML and structural programming concepts.
# Knowledge of ITIL processes.
# Experience of effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project.
# Solid experience as a ServiceNow Administrator.
# Adaptable to change and able to work independently and as part of a team.
# Strong problem analysis skills to include the use of mathematical concepts to validate results.
# Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy.
# Proficient with Microsoft Office Professional.
# Clear and concise communication with superior written and verbal communication
# Ability to interact with all levels of internal and external business partners.
# Manage and prioritize work effectively with minimal supervision