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Product Master (£550 p/day) MDM Specialist - ERP/CRM


Posted on Sep 7, 2021 by Etonwood

Dublin, Ireland
Immediate Start
£550 - £550 Daily

As a Senior Business Analyst and Product Master with expertise in MDM (Master Data Management) you will have the opportunity to define and deliver an enterprise CRM transformation programme. Working within a highly Agile environment, you will support the Scrum teams in making timely decisions, as well as providing the correct information and hands-on support for the team. Applicants suited to this role will have experience with working on large scales CRM/ERP transformation initiatives involving implementations of the likes of SAP, Salesforce (SFDC), Pipedrive, HubSpot CRM, or Insightly.

  • Rate - £550 p/day
  • Duration - 6 months minimum
  • Location - Remote - UK or Europe
  • Applicants must have British or EU Citizenship

You will be a self-starter with a can-do attitude, and be able to hit the ground running - thriving in a fast-paced, collaborative team environment and showing a proactive approach to work. You will build and maintain relationships, showing versatility and the ability to comfortably adapt to changing circumstances.

  • Experience of Agile methodologies with the ability to follow internal standards within a scrum delivery team.
  • Excellent interpersonal and communication skills, as well as strong previous experience of businesses analysis on medium and large-scale projects.
  • Arrange and conduct meetings, workshops and presentations for a variety of audiences, demonstrating consistent high-quality communication.
  • Experience in using a variety of tools and techniques to analyse, document and map complex business processes via process flows.
  • Identify areas for process improvement, specify requirements and implement recommendations for increasing effectiveness of current business processes.
  • Write and load business requirements, user stories and epics (that are in line with acceptance criteria) into Jira.
  • Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs and system specifications.
  • Liaise with key stakeholders to ensure requirements are understood and signed off prior to sprint development commencement.
  • Work closely with developers during sprints to ensure common understanding, agreement and effective implementation of requirements.
  • Communicate in a clear and concise manner to IT and to the business (including senior managers) at all stages of the project life cycle to build relationships and gain commitment.
  • Support UAT during all sprints to ensure requirements have been delivered and are ready for release.
  • Work closely with IT and the business when new functionality is released to production to ensure a smooth transition to the new process.

Experience required

  • Knowledge and experience of delivery in Agile projects.
  • Proven track record of process mapping and producing high-quality process flows.
  • Ability to effectively gather high-quality requirements, write and refine user stories.
  • Worked on both large scale and smaller projects and been responsible for defining and designing business solutions.
  • An understanding of technology and IT systems.
  • Excellent project management skills with the ability to plan and schedule own work, and work towards tight deadlines.
  • Excellent communication skills - be able to explain complicated processes and concepts to non-experts.
  • Jira and Confluence experience is advantageous.
  • MS Office products (Word, Excel, PowerPoint & Outlook).

Reference: 1312598846

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