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IT Desktop Support Engineer

Bristow Holland Ltd

Posted on Sep 3, 2021 by Bristow Holland Ltd

Suffolk, United Kingdom
IT
21 Sep 0013
£120 - £160 Daily
Contract/Project


Bristow Holland have an excellent opportunity to work for a growing company in Stowmarket that is looking to bring on an IT Desktop Support Engineer on an initial 4 month contract with 50% remote work from home.

The principal role of the IT Desktop Support Engineer is to ensure that 1st/2nd line IT requirements are managed professionally to time, within cost and with a high standard.

You will be responsible for providing IT support both remotely and desk-side within agreed time-scales for all products, services and equipment.

Core Responsibilities:

  • Provide 1st & 2nd line IT technical support to users.
  • Liaising with customers via phone and email.
  • Resolve and manage technical issues.
  • Follows support processes and tracks against SLA's.
  • Undertake project work and implementations/roll-outs.

Skills Required:

  • Experience working in an IT Support position previously.
  • Extensive support of Active Directory and Microsoft Operating Systems.
  • Experience with Windows Desktop.
  • Experience with Office 365.

In return you will receive a daily rate of between £120 - £160 depending on experience a 4 month contract and the view for a permanent position if your successful in this role.




Reference: 1308578928

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