This Job Vacancy has Expired!

Senior IT Engineer

CV-Library

Posted on Sep 1, 2021 by CV-Library

Shoreham-by-Sea, West Sussex, United Kingdom
IT
Immediate Start
£25k - £32k Annual
Full-Time

3rd Line Engineer, £27,000 - £32,000

Do you have experience working at a 3rd line engineer level, dealing with a range of support queries? Do you want to utilise your experience with Virtualisation including VLANs and Hyper-V? If you do then keep reading.

We are looking to recruit a 3rd line engineer to join a large IT support organisation in the South of the UK. You will join a team of experienced IT engineers providing remote and telephone support for a variety of businesses. The role will provide 3rd line telephone and remote support to external and internal users.

The role:

Provide 1st line support to customers for Data, Telephony, and IT Services.
Offering remote support or via the telephone dealing with 3rd line support issues and escalations.
Assist 2nd line support engineers with tickets they cannot resolve, escalating where need be.
Provide cover for the telephones should all first and second line staff be on other calls.
Support all internal staff with IT issues.Skills Required:

At least three years' experience in an IT support role.
Managed Service Provider experience
Experience with VLANs, Hyper V, VM Ware and other virtual technologies.
Experience in Windows Server & Desktop OS, Exchange, Office 365 and other standard Microsoft packages.
Experience in networking (firewalls, routers, switches, VPN, wireless).
Experience with Cisco firewalls and switches.
Experience with Mac OS X, Linux & Android.
Office 365
Azure / AWS
Windows Server Backup
Experience with SQL, VOIP, SANS.This is a great opportunity to join a leading organisation and be part of a large team of expert IT professionals.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website


Reference: 214555539

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