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Deskside Support Engineer

Experis AG

Posted on Aug 25, 2021 by Experis AG

Opfikon, Zürich, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project



Deskside Support Engineer


Please only apply if you have an EU or Swiss nationality.




  • Location: Opfikon (Zürich)


  • Start Date: ASAP


  • Duration: 3months


Looking for passionate individual for a Deskside Support consultant who will be responsible for Smart Hands and feet support, break fix. The candidate must have experience in handling multinational IT infrastructure.


Relevant Experience - 5 plus years


Key Requirements



  • End to end knowledge on minute details of Local Smart hands and feet support and their break fix.

  • Should himself handle the site and lead the region/team

  • Should have knowledge of different Label and Multi-functional Printers such as Konica, Ricoh, Zebra

  • Should have knowledge on Local PBX system

  • Should be able to manage and maintain assets as per the industry standards

  • Should be well versed with local IT procurement process

  • Should be able to conduct IT training for other Local IT Support team or IT champions/site coordinator. Also guide them.

  • Should be able to handle request to support data center, server, storage troubleshooting with help from team

  • Should be aware of Mobile device management as per the industry standards

  • Knowledge of network security practices and anti-virus programs

  • Conduct remote troubleshooting

  • Address user tickets regarding hardware, software, and networking etc.

  • Knowledge on below technologies

    • SCCM - Software distribution, Administration, Image management, Operating system deployment & application packaging

    • Bit locker management

    • Mobile device management

    • Patch management

    • File Services

    • Network services, Router, Switches

    • Desktop management

    • Unified communications - Provision of new SIM cards, Smartphone configuration, consumption optimization and management



  • Preferred to have experience on below tools
    • SCCM, Bit locker, SafeQ, Airwatch, Microsoft Advanced Group Policy management






Reference: 1298746284

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