This Job Vacancy has Expired!

Jenkins/Artifactory Application Support Specialist

Posted on Aug 19, 2021 by Request Technology

Plano, TX 75023
Immediate Start
$100k - $115k Annual

*We are unable to sponsor as this is a permanent full time role*

A prestigious company is on the search for an Jenkins/Artifactory Application Support Specialist. This company is looking for someone with 2-4 years of experience with supporting these technologies. They also need someone with 2 years of experience building, deploying and maintaining applications in an AWS environment.


  • Collaborate with your team to find solutions
  • Enhance user experience
  • Advise users on best practices of the tool you support or guide them to a tool that would better meet their needs
  • Assist with implementation of large-scale upgrades/deployments
  • Build key automation to support both administrative and user activities
  • Participate in setting team goals on a quarterly basis
  • Identify and document risks
  • Document and update best practices, standard operating procedures and lessons learned to help fellow team members
  • Learn how to plan/build/deploy/maintain applications within a Cloud environment
  • Provide input and direction on improving established processes
  • Provide first and second level support for external and internal customers
  • Prioritize, diagnose and manage customer reported issues
  • Prepare and review written documentation
  • Participate in installations/upgrades of Informatica/Artifactory/Jenkins
  • Report on and track feature requests and problems with third party vendors
  • Monitor the health, reliability and performance of already implemented solutions, detecting issues quickly and driving quality improvement over time
  • Implement development and design patters that enable the next generation of service infrastructure
  • Support an ecosystem of continuous delivery pipeline tooling, through integration and automation


  • 2-4 years of experience providing application support for Informatica, Artifactory or Jenkins
  • 2 years of experience building, deploying and maintaining applications in an AWS environment
  • Bachelor's degree
  • Experience with Agile and other project techniques
  • Able to develop and maintain documentation required to support server infrastructure for the tool(s) you support
  • Strong communications (written and verbal), in coordinating with peers and other disciplines on driving projects/issues to closure
  • Ability to adhere to and enforce company and department processes, standards and controls on security, change management and risk
  • Some experience working with Jira and Confluence tools

Reference: 1292222906

Set up alerts to get notified of new vacancies.