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Salesforce Architect Commerce Cloud

Darwin Recruitment

Posted on Aug 17, 2021 by Darwin Recruitment

Lausanne, Vaud, Switzerland
IT
1 Sep 2021
Annual Salary
Contract/Project


As the SFCC Architect you will oversee and manage Digital Product, UX, and Technology to define and manage the product strategy, roadmap, pipeline, and process workflows in collaboration with our cross-functional team members from Systems Engineering (internal systems), Marketing, Customer Service, Creative, Operations, and Merchandising. Additionally, you will define DTC technology/development (eCommerce and website) strategies, concepts, implementation & testing plans, and execution of all UX/UI features


Responsibilities and Duties:


Product/Project Management


Manage full product life cycle of existing and emerging products across platforms focusing on revenue, growth, profitability, customer satisfaction, attrition, retention, and engagement


Define clear roadmaps with actionable goals and objectives by analysing the eCommerce platform's contribution to revenue and core KPIs


Collaborate with stakeholders to research, define and detail market and user-specific needs/requirements and ensure the financial viability of new product ideas


Develop and effectively communicate project approach, scope, use cases and timelines on weekly development cycles to respective direct reports


Develop and manage A/B testing pipeline based on conversion and performance stats


Effectively lead and develop Product Management team members & resources


Lead and facilitate project meetings, presentations, and retrospectives


UX & UI Experience


Ability to conceptualize an abstract + creative ideas and turn it them into user-friendly features per specific use cases


Create and maintain visual guidelines with the Creative team to ensure consistent representation of the Black Crows brand across the web experience and digital touch points


Develop deep understanding of the design & UX principles based on performance and apply learnings through complete wireframes and flow charts/diagrams


Have a strong point of view on design elements and interactions and how it pertains to a better user experience overall


Site Experience & Analysis


Identify the web experience's success metrics in relations to core business KPIs


Keep track of all web performance in terms of customer data, usage, and conversion metrics on a daily, weekly, and monthly basis


Define and lead the DTC web and eCommerce experience and its feature roadmap to exceed business goals on conversion, revenue, and profit


Study and gather insights to end-users' behaviors specific to the shopping experience on to enhance engagement and conversion potential


Communicate, with crystal clarity, in whatever form necessary, not only the function but also the emotion that experiencing the web experience should evoke


Technology


Define technical strategy and drive results for short- and long-term goals and business priorities


Continuously explore new tools and technologies to improve development efficiency, quality, and align with growth objectives


Qualifications


Bachelor's Degree in Business/CS/MIS/other relevant majors or equivalent work experience


2 years+ experience with Salesforce Commerce Cloud


Fluent in English, French would be a plus


Experience in defining product strategy, road-mapping, goal setting, spec writing, managing project execution, A/B testing, UI/UX wire-framing, defining product roll-out strategy


Experience in managing a mid-sized Tech team would be a plus


Multiple successful product launches under your belt with documented impacts


Great communicator with strong relationship and interpersonal skills


Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).


Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.


We do not ask for a placement fee from Candidates/Employees.




Reference: 1290163664

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