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Dir. IT Operations (End User Services)

MCG - Midwest Consulting Group

Posted on Aug 10, 2021 by MCG - Midwest Consulting Group

Not Specified, PR
1 Jun 2021
$150k - $160k Annual

Title: Director of IT Operations (End User Services, MSP/Vendor management)

Salary: $150k - $160k + bonus

Description: Looking for a candidate with recent experience as a Director of Infrastructure Operations/End User Services managing Level II Infrastructure operations globally. 24x7 operation. You will managing the MSP's, not people.

Required Experience:

  • 5 + years of experience as a Director Infrastructure Operations or related role
  • Experience managing MSP's that are managing Level 2 Infrastructure Operations globally, as well as maintain KPIs for the company
  • Experience managing day to day Infrastructure operations including data center, Servers, networks, monitoring, back-ups, escalation, back-ups, Servers, patching, etc.
  • Experience coordinating audits and ensuring make sure all infrastructure documentation is in line with the policies.
  • Experience using ServiceNow for reporting/documentation

Reference: 1281865116

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