Posted on Aug 5, 2021 by CV-Library
Location: Redditch; Worcestershire
Salary: £24,000 - £25,000
Hours 8.30am – 5.30pm 5 days per week Monday through to Friday
Does this sound familiar ? Relationship builder; maximises the customer experience; can execute a plan ? If so this could be the role for you !
We have an exciting opportunity working for an entrepreneurial business which since its inception has gone from strength to strength. Having found a gap in the market they are now one of the leading suppliers in their field. With future plans to grow and develop this role will only be the start your career as the forward thinking company want to invest and develop this person into a management role.
The successful candidate will have full responsibility for delivering one of the companies services. Managing the end to end process and ensuring the best possible experience. This will require the effective management of multiple complex tasks and working to very tight deadline. The successful candidate will be able to demonstrate significant success at delivering and executing plans. Naturally unflappable you’ll have an engaging personality and will thrive on a challenge.
The Key Account Manager responsibilities include;
Management and processing of customer orders
Full project life-cycle coordination
Customer support and complaints handling
Providing excellent customer service to clients and subcontractors
Sourcing and management of subcontractors
Account Manager will have the following skills and attributes;
Experience of leading a team
Proven experience of being solely responsible for delivering a service end to end
Account management and proven customer retention skills
Strong communication, both written and oral
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