IT Support Technician
Posted on Jul 30, 2021 by CV-Library
We love recruiting for this company! They really value their staff and are now looking to recruit for an IT Support Technician to join the existing team of this thriving and growing company.
Working for this extremely interesting client, as IT Support Technician you will be responsible for the provision of best-in-class IT support service within a busy environment. You will also be involved in project work such as new site installations or technical upgrades or migrations.
IT Support / Desktop Support and IT project work!
Not only will you have good IT technical support skills but also excellent customer service experience – we are looking for people who not only want to progress their IT career (lots of opportunity) but who have a real passion for IT Support and importantly a genuine desire to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. Therefore, we're keen to hear from people who may have worked in a 1st line / 2nd line support environment either providing deskside support or having worked on an IT Service Desk or IT Helpdesk resolving windows desktop and windows server problems.
Duties and skills required will be varied and so you must be adaptable, they could include
Provide day to day onsite support for Head Office and remote support for other UK based sites
IT project involvement such as new IT rollouts and new office set up
Troubleshooting and providing IT support within a typical cloud-based Windows environment
Administration of Microsoft operating systems and applications including cloud based such as Azure or Active Directory
Good range of Desktop application and operating systems knowledge, Office 365, O365, Windows, Windows 8, Windows 10
Basic Active Directory and Exchange administration desirable but this will be taught for the right candidate
Exposure to Networking including switches, routers, DHCP, TCP/IP, DNS, cabling
Incident or problem management
Azure Active Directory exposure desirable
This truly is an opportunity to progress your career with a great company, real support and training but importantly the chance to spread your wings and be a part of things – you must have a real passion for IT and importantly how that helps to improve service. This company actively encourages staff to take on challenges and deliver above the expected, to think of new innovative ways to fix problems and stop them happening again – even to stop them before they happen.
If you want to be a part of this, please get in touch to find out further information as we have lots we can tell you about including a very interesting benefit!
Based south of Manchester, this position is easily commutable from places such as Manchester, Stockport, Cheadle, Didsbury, Wilmslow, Cheshire, Macclesfield, Knutsford, Altrincham, Sale, Ashton.
Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better.
We also offer up to £500 for every successful referral, if you know someone who matches this skill set, please let us know.
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Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Skills: IT Support, Desktop Support, PC Support, IT Service Desk, IT Technical Analyst, IT Analyst, Technical Support, Helpdesk Engineer. General Microsoft skills such as Office 365, O365, Windows 7, windows 8, windows 10, Windows Server, MS Office. Nice to have: Exchange, Azure, Active Directory. Networking skills desirable (TCP/IP, Cabling, switches, DHCP, VPN, DNS, Lan, Wan), Cisco, Android and IOS smartphones and tablets Apple
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