Posted on Jul 22, 2021 by CV-Library
Salary: £50k - £55k (Depending on experience)
Type: Full time / permanent
Location: London OR Manchester, home based.
Remarkable Jobs are delighted to assist a global client of ours, with the recruitment of an experienced ‘Business Analyst’. Our client has a strong foot holding across a number of industries including; Pharmaceutical, Life Science, Biotechnology, Food Manufacturing etc. Due to significant growth there is an exciting Business Analyst opportunity, to help define and deliver an exciting digital transformation programme of work to standardise and harmonise business processes across CRM, eCommerce and order management.
In this role, you will be responsible for advising and documenting the Business needs from inception through to User Acceptance Testing and implementation. Working closely with the Business and Architecture Teams to document business processes and capture high level requirements, and evolve these into deliverable user stories of functional specifications.
The successful candidate will have a proven track record in a BA role, within digital transformation projects and programmes, along with excellent stakeholder management.
The main focus will be on the end to end Business and Customer CRM processes, championing design standardization and best practices, with an awareness of related applications in the context of the customer journey.
‘Business Analyst’ Key Responsibilities:
Overall responsibility for the Product backlog grooming / user story prioritisation
Lead workshops with the Business Stakeholders to confirm requirements –build and maintain relationship with stakeholders.
Documenting Business Processes
Clearly communicate business requirements to your team and wider business
Responsibility for creating Epics, User Story and Prioritisation
Sign off of delivered acceptance criteria
User acceptance testing
Identify and recommend feature enhancements based on analysis and understanding of business process.
‘Business Analyst’ Key Skills:
Minimum of 5 years’ experience in a Business Analyst role
2+ years’ experience of working on CRM focused business design – Salesforce desirable
Experience with working on eCommerce platforms
UX and Customer Journey / Insight experience
Experience working closely with Marketing teams.
Experience in Business process mapping and requirements gathering
Comfortable working either in Agile and Waterfall delivery methodology
Use of Visio – desirable
Experience with Agile story tracking tools such as YouTrack, Jira etc.
For immediate consideration, please apply today
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