Senior Technical Support Engineer - Platform Technologies

GCS

Posted on Jul 22, 2021 by GCS

Dublin, Ireland
IT
Immediate Start
€340 - €340 Daily
Contract/Project


Senior Technical Support Engineer


11 month contract at 340 per day



  • Customer Advocate providing support to administrators and developers of our platform. Supporting and contributing to the growth of best practices for delivery of support services.

  • Understanding our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.

  • Own and resolve all issues with a high standard of professionalism

  • Manage customers expectations and experience in a way that results in high customer satisfaction

  • Opportunity to become Subject Matter Expert in assigned areas of product functionality and utilise that expertise effectively to help customers.

  • Share and deliver knowledge sessions with peers globally.

  • Suggest and implement improvements to internal processes and tools

  • Work on technical and non-technical projects.

  • Proactively seeks feedback and acknowledges the ideas and inputs of others.

  • Opportunity to create scripts to automate repetitive tasks or scripts to enable faster troubleshooting.


GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.




Reference: 1261715201

Set up alerts to get notified of new vacancies.

Similar Jobs

Electrical Project Manager - Dublin

Dublin, City of Dublin, Ireland

£54.2k - £58.7k Annual

Senior H&S Advisor

Dublin, City of Dublin, Ireland

Annual Salary

Assistant Construction Manager

Dublin, City of Dublin, Ireland

Annual Salary

Senior Software Engineer

Dublin, City of Dublin, Ireland

£58.7k - £63.3k Annual