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Infrastructure and Network Analyst

BPM Tech

Posted on Jul 22, 2021 by BPM Tech

Leeds, Yorkshire, United Kingdom
IT
Immediate Start
£35k - £40k Annual
Full-Time


Position: Infrastructure and Network Analyst

Locations commutable from: Bradford, Halifax, Huddersfield, Brighouse, Leeds, Garforth, Wakefield, Castleford, Selby, Tadcaster, Pontefract, York, Derby, Loughborough, Burton, Stoke, Leicester, Nottingham, Birmingham with home working options 2 days a week

Salary: To £40,000 plus on call rates

A thriving organisation with 50 sites across the UK and Europe, with over 8000 employees and revenues over £500m are embarking on an exciting IT Programme with significant growth and investment to meet growing client demands.

A number of Infrastructure and Network Analyst are required supporting delivery teams across future operating models, installations and project service to our customers covering a wide range of technical disciplines which include:

Principal Duties and Responsibilities:



  • Working in a broad hands-on role supporting an evolving technical IT infrastructure

  • Covering end user and infrastructure support.

  • Work closely with the Data centre operation team to fine tune critical systems

  • Support the Technical Lead for Infrastructure based services

  • Participate in Service Design sessions where technical requirements are captured and documented by the IT Infrastructure Team

  • Provide 2nd/3rd line Infrastructure Support

  • Windows Server administration 2

  • Microsoft 365 administration, including Teams, Exchange, SharePoint and OneDrive

  • Supporting Azure services, such as AAD, SSO, Intune, MFA and Conditional Access

  • Provide technical support, mentoring and training to the service desk team

  • Develop and maintain high quality support documentation

  • Responsible for the monitoring of infrastructure and capacity management

  • Working within an ITIL framework (Change, Incident, Problem Management)

  • Support the business needs on an out of hours support rota and enhanced hours during peak periods

  • Switch port VLAN changes using Cisco Prime

  • Raising Firewall changes to be completed my 3rd Party managed service

  • Creating and updated network documentation



Experience and Qualifications


  • Virtualisation

  • Cloud Technologies such as AWS and Azure

  • Experience working with 3rd party Data Centres

  • MDM, Intune, Apple Business manager, Android technologies

  • Active Directory Management DHCP, Group Policies, DNS

  • Experience of supporting server operating systems 2

  • End user device security (eg BitLocker WSUS)

  • Supporting and developing M365, SharePoint, OneDrive, Teams, Exchange

  • ITIL incident, problem and change management

  • Anti-Virus and end user security

  • CCNA




Reference: 1261701552

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