Business Analyst - Geneva
Posted on Jul 21, 2021 by PSD Technology Contracts Ltd.
About the Client
An exciting opportunity to work with a global leader in aviation technology.
About the Role
My client is a global organisation, providing technology and telecommunications solutions to the aviation sector.
They are looking for an experienced Business Analyst with Service Management Experience to join on a Contract Basis.
What we are looking for
- Document existing processes.
- Collaborate with multiple internal teams to drive process design/reengineering.
- Develop operational plans to improve manual processes and automate where possible.
- Investigate systematic problems and business issues, consult key stakeholders, document proposed solutions.
- Work with technical teams to provide documented business and technical requirements to automate solutions with technology.
- Share best practices and mentor teams and share knowledge.
- At Least 5 years' experience working as a BA.
- Experience with Service Management would be desirable
- BPMN Experience
- UAT and Documenting Test Plans
- ITIL certification and ServiceNow knowledge are a plus