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Business Analyst - Geneva

PSD Technology Contracts Ltd.

Posted on Jul 21, 2021 by PSD Technology Contracts Ltd.

Genève, Switzerland
Immediate Start
€285 - €285 Daily

About the Client

An exciting opportunity to work with a global leader in aviation technology.

About the Role

My client is a global organisation, providing technology and telecommunications solutions to the aviation sector.

They are looking for an experienced Business Analyst with Service Management Experience to join on a Contract Basis.

What we are looking for

Key Duties:

- Document existing processes.

- Collaborate with multiple internal teams to drive process design/reengineering.

- Develop operational plans to improve manual processes and automate where possible.

- Investigate systematic problems and business issues, consult key stakeholders, document proposed solutions.

- Work with technical teams to provide documented business and technical requirements to automate solutions with technology.

- Share best practices and mentor teams and share knowledge.

Experience Required:

- At Least 5 years' experience working as a BA.

- Experience with Service Management would be desirable

- BPMN Experience

- UAT and Documenting Test Plans

- ITIL certification and ServiceNow knowledge are a plus

Reference: 1260854456

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