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Platform Operations Engineer (Zug, Switzerland)



Zug, Switzerland
Immediate Start
Annual Salary


As a member of our Operations team, the Platform Operations Engineer will help in addressing the operational needs of a mixed on-premise and cloud Linux environment.

In this role, the person is expected to have knowledge of DevOps tools, an understanding of block, file, and object storage technologies, and have a strong background in Linux System Administration and Operations. They have excellent problem-solving and troubleshooting skills. The person should have a passion for automation and learning new skills and technologies.


Essential job functions include but are not limited to the following:

  • Strong operational skills, with the ability to work with end-users to understand requirements and resolve trouble tickets.
  • Drive consistent standardized solutions across IB for all hardware, software, configurations, and processes.
  • Implement tools and processes for the efficient and effective operational management of the environment - change management, monitoring, alerting, etc
  • Schedule and provide after-hours or weekend support when necessary, to perform high-risk or planned downtime of IB's data center systems for upgrades and maintenance.
  • Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects.
  • Interact with internal teams to provide solutions and resolve problems in a timely and proactive manner.
  • Ability to communicate complex technical concepts to individuals of various technical ability

Qualifications, Skills & Attributes

  • A Bachelor's degree or equivalent in Computer Science or Software Engineering
  • 5+ years of Linux System Administration or Operations
  • 2+ years of experience in Scripting or software development
  • Familiarity with AWS or another cloud provider preferred
  • Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible, etc), git
  • Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, CIFS, iSCSI, Fibre Channel
  • Able to handle pressure during outages and systematically resolving issues
  • Experience being tasked outside their training, willing to take on and learn new technologies
  • Experience in Python Scripting.
  • Solid understanding of host, network, and cloud security concepts
  • Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, system, memory/CPU/network/disk management, and troubleshooting, Bash Scripting, Kernel tuning)
  • Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP)
  • Understanding of current monitoring concepts and tools ( Prometheus, New Relic, Datadog, etc.)

Reference: 1260275766

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