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Technical Support Engineer

Hays Specialist Recruitment

Posted on Jul 18, 2021 by Hays Specialist Recruitment

Dublin, Ireland
Immediate Start
Annual Salary

Technical Support Engineer

Job Title - Key Info/Purpose of role
As a Technical Support Engineer, you will provide technical support to customers who are working to implement the products and solve other related issues.

What you will be doing:

  • Resolve customer technical issues through diligent research, reproduction, and troubleshooting

  • Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems

  • Document all technical inquiries gather logs and obtain a clear problem description Ø Use knowledge base's to resolve customer issues

Who you will be working for:
Your client is the leader in cloud infrastructure, business mobility and virtualization software. A pioneer in the use of virtualization and policy-driven automation technologies, your client simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

What we are looking for:

  • Excellent troubleshooting skills

  • Hands on experience in tech support on Linux/databases/networking

  • Excellent communication skills

What you will get in return:
Competitive salary structure with 23 annual holidays

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me. 
I am a Senior Recruitment Consultant for Hays Technology, working in the IT sector for Ireland, helping tech professionals develop their careers and ensuring organisations are supported by the top talent.

At Hays Technology, we are shaping the future of recruitment. In today's market, there are no boundaries for tech talent or limits on the pace of change for companies. We have built the leading human network for the digital age and we're ambitious to meet your aspirations and work together to match tech experts to organisations. The established relationships that we hold give you unparalleled access to unique insights, which we provide to you at speed using our expertise, investments, and innovation. We are Hays Technology.

Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 1258089767

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