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Business Analyst - Financial Services (Credit Cards)

Berkeley Square IT Ltd

Posted on Jul 17, 2021 by Berkeley Square IT Ltd

Edinburgh, Midlothian, United Kingdom
IT
Immediate Start
Daily Salary
Contract/Project


Business Analyst - Financial Services (Credit Cards)


6 months initial | Edinburgh/Remote | £450-£500 inside IR35


An exciting opportunity has arisen for a customer focused Business Analyst to join a leading high street bank and help them get a disruptive new digital credit product off the ground.


The bank have an aggressive launch timeline so they need people with Credit Card experience who can hit the ground running.


The Business Analyst will be delivering the proposition, building out the customer journeys, and liaising with the various stakeholders across the bank to keep progress pace up.


Role & Responsibilities:




  • Initially completing discovery on a specific part of the customer journey; including establishing the as-is process, determining opportunities to digitise the business, determining the value and prioritising the work

  • Delivering, consolidating and automating all business performance and proposition activities that keep the customer journey running effortlessly

  • Creating customer value by understanding the interactions and steps in a journey and working in sprints with multi-disciplinary teams, you will deliver value as quickly as possible

  • Monitoring competitor activity across the journey portfolio and actively identifying responses to market changes

  • Making empowered decisions to deliver the prioritised digital journey backlog

  • Collaborate in cross-functional teams to achieve the sprint goals as part of a fully accountable self-organising team



Skills & Experience:




  • Expert knowledge of commercial management and analytics, customer data analytics, or segment management and design

  • Experience of bringing a credit card product to market

  • Experience of driving and delivering innovative ideas, looking at harnessing digital and technological advances that truly benefit customers

  • Experience working through a customer journey, digital and online experience

  • The ability to identify and envision what the future of digital banking could look like

  • Strong process mapping/redesign

  • A proven ability to adapt to quickly changing environments

  • Knowledge of Agile methodologies

  • A talented communicator who can inspire and engage both customers and colleagues

  • Experience of designing and delivering new and customer centric propositions and have a passion for delivering change directly to the customer



This is an urgent requirement and our client is looking to move quickly for the right Business Analyst.


Please direct any questions to Ashleigh Roberts at Berkeley Square IT (Ashleigh) or apply now for immediate consideration.




Reference: 1257420972

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