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Technical Writer


Posted on Jul 13, 2021 by Aerotek

Zug, Switzerland
1 Jul 2021
£1 - £1 Hourly


Great opportunity to work for one of the biggest Pharma companies in the world!

Looking for an experienced Technical Writer/Documentation Specialist based or eligible to work in Switzerland.


Within the Knowledge and Learning Solutions (KLS) department of the Global Customer Support (GCS) organization, the Coagulation, Hematology, Urinalysis & Point of Care Documentation Department provides user documentation for diagnostic devices in areas including hematology, coagulation, urinalysis, blood gas, andSARS-CoV-2 testing.

The list of deliverables includes a wide range of printed and electronic documents, such as User Guides, Quick Start Guides, Online Help, and award-winning User Assistance.

Tasks & Responsibilities:

Writes and updates end user documentation in English for the client's instruments and software, while respecting project timelines and documentation standards, guidelines, and templates.

Independently gathers and consolidates the information needed for the technical writing. Cooperates closely with the Documentation Manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally).

Independently creates and modifies illustrations as required (eg photographs, screenshots, and diagrams) using appropriate software tools, or triggers the creation of illustrations/multimedia (CAD, photographs, videos) and integrates them into deliverables while adhering to established guidelines.

Organizes the subject matter expert review of the deliverables produced; documents and implements their input.

Collects input for documentation updates and produces these updates in close cooperation with the Documentation Manager, subject matter experts and project teams.

Ensures that quality targets, timelines, and regulatory requirements are respected.

After translation, creates target language versions of deliverables (PDF and electronic).

Uses knowledge and expertise to proactively contribute to regular updates of documentation tools, processes, and standards, in collaboration with other documentation departments and relevant stakeholders.

Checks documents or topics written by other technical writers, ensuring that terminology and documentation guidelines have been followed. Provides feedback to the author regarding the changes needed.

Contributes to the continuous growth of product terminology in close collaboration with the terminologist assigned to the product.

In collaboration with the User Experience department and the Terminologist assigned to the project, creates English user interface messages, and reviews them for translatability, terminological correctness, and adherence to style guidelines.

Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation.

May be responsible for documentation project management tasks.

May be responsible for translation management tasks: manages translation activities with external agencies and coordinates the translation review process with affiliates.

Must Haves:

Proven experience in the authoring of end user documentation, preferably in a diagnostics business environment

Excellent knowledge of Adobe FrameMaker (XML-based)

Good knowledge of Adobe InDesign, Adobe Illustrator, and Adobe Acrobat Professional

Knowledge of multimedia tools and processes used in state-of-the-art technical documentation

Excellent spoken and written command of English (native speaker or equivalent level). Fluent German is an advantage.

Ability to communicate in an international environment with subject matter experts from different functional areas.

Willingness to travel occasionally within Europe

Nice to Haves:

Experience with Schema ST4 or comparable Component Content Management Systems

Familiarity with laboratory systems and environments

Experience in minimalistic and topic-oriented writing

Familiarity with hardware and software development processes

Job Title: Technical Writer

Location: Rotkreuz, Switzerland

Job Type: Contract

Aerotek, an Allegis Group company. Allegis Group AG, Basel, Switzerland. Registration No. CHE-101.865.121. Aerotek is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Reference: 1254398251

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