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Strategic Design Lead: New Energies: Global Energy Co

Eaglecliff Recruitment

Posted on Jul 7, 2021 by Eaglecliff Recruitment

Rotterdam, Zuid-Holland, Netherlands
26 Jul 2021
Annual Salary

Strategic Design Lead
Location: Rotterdam, Netherlands

World Leading Global Energy company has an exciting opportunity for a Strategic Design Lead to join their FTSE 100 backed Digital Innovation Lab within their New Energies team, as the business push towards new cleaner energies and sustainability through carbon management.

This is a unique opportunity to be part of the change taking a human approach to redesigning propositions.

This new venture sets out to do things differently with a unique approach, balancing human-centred design with an agile technology capability to tackle complex wicked problems in original ways. With a great variety of potential projects in the portfolio, there are many different areas to investigate, so you'll certainly not be bored!

About you:
- A designer who is hands on and can lead a team
- A holistic thinker, looking at, but also beyond the product experience
- Able to research empathetically and thoroughly to build the foundation from which to define and design
- Able to define the services, ecosystems and propositions of the future
- A champion of design that can show the value of service design to one of the world's biggest companies
- A force who strives to change the world's energy use for the better

Key Skills:
- A real breadth in your strategic design expertise from research techniques to workshop facilitation to service design thinking
- Capacity to learn and adapt to new ways of working and thinking, communicating effectively through storytelling and visuals yet also in a language that resonates with the business
- Effectively manage and leverage stakeholders, illustrating the value that design can bring to the enterprise

About the role:

At a project level:
- Evaluate opportunities for strategic design and shape the course of work
- Interface with business stakeholders and champion the hub's design and innovation proposition and methodology
- Direct and help Service and UX Designers create artefacts such as user journeys, service blueprints & backlogs and stakeholder maps. (this role is more managerial/strategic role, but you will be hands on enough so as to lead by example)
- Design and run collaborative and co-design workshops with internal teams and customers to define opportunities and idea generation
- Actively involved in project work/creating a product; owning the desirability workstream
- Support the facilitation of workshops to prioritise, ideate and define opportunities

At a capability level:
- Work closely with other designers, not just Service Designers, to execute a balanced approach to project work and product build
- Adapt and continuously iterate feedback on the project approach

At a strategic level:
- Contribute to shaping the workings of Design within the business in conjunction with other designers

What would be really great is
- Knowledge of lean innovation and running of this type of project
- Your experience and ambition is wider than design' and extends into lean and human centred innovation as well an appreciation of business rigour
- An appreciation and understanding of UX and digital design practices eg design systems, usability testing etc.
- You have worked in/with Product; having some knowledge of Product Management and Agile ways of working including user stories writing, backlog management and acceptance criteria creation
- Experience in green energy, sustainability or environmental areas

Reference: 1248783172

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