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Service NOW Performance Aalytics Solution Developer - Brussels, Belgium - English speaking

Octopus Computer Associates

Posted on Jul 5, 2021 by Octopus Computer Associates

Brussel, Belgium
IT
1 Aug 2021
Annual Salary
Contract/Project


Service NOW Performance Analytics Solution Developer - Brussels, Belgium - English speaking/START DATE: AUGUST/SEPTEMBER

(Service Now, Power BI, Performance Analytics)

One of our Blue Chip Clients is urgently looking for a Service NOW Performance Analytics Solution Developer.

Please find some details below:

Assignment Description:

Mainly work in Service Now(SNOW) with the Performance analytics reporting tool and occasionally in Power BI.

In this role you'll interact with stakeholders (Solution lead, Architect, Business process Developer, capability lead ) and global teams to ensure that business needs are fulfilled - related to Innovation, one-time and run-time deliveries. You will have great opportunities to influence our way of working. For this position we put a high focus on interpersonal skills and attitude. You are passionate about people, customer value and Report, Dashboard and BI technology.

You will have a vital role in designing and implementing analytic Reports and Dashboard solutions.

Knowledgeable about report concepts and Datamodelling.

Proven experience as a ServiceNow/Performance Analytics developer in various roles.

Strong analytical skills.

Capable of understanding the (business) processes and requirements and able to translate them into PA solutions.

Being able to give advice, propose alternatives leading to a (smart)solution.

Affinity with industry good practices and implementations related to analytics.

Have demonstrated a growth and learning mindset.

Experience from working in a global/international environment.

Able to work with remote teams.

Be capable of working independently as well as collaboratively.

Be capable to act as a trainer/coach and share the knowledge in formal and informal ways.

Training

Follow training within the ServiceNow platform is a must Performance Analytics Fundamentals Performance Analytics Advanced ServiceNow Fundamentals

Skills

Analytical.

Excellent report & dashboard building skills.

Scripting skills.

Document solution skills.

ServiceNow(ITSM) Development & Implementation Agile development.

Below an extensive, but not conclusive summary of areas in scope.

Task to do in the PA area:

Dashboard Design, Create new Dashboards, modify improve out of the box dashboard.

Work with Scorecards (Analytics Hub).

Working with Indicators.

Working with Widgets.

Working with Content Blocks (dashboard info).

Working with Knowledge Articles - create, connect, ..

Breakdowns, Breakdown Sources, Create Breakdown Source, Breakdown Mappings, Add a Breakdown Source to a Dashboard.

Data Collection Jobs, Daily data collection Job, Historical data collection jobs.

Activities that require historical data collection job.

Indicator Job configuration.

Widgets, Widget types, Score Widget, Timeseries Widget, Breakdown Widget.

Indicators, Thresholds and Targets, Targets for Breakdowns, Target Color Schemes; Indicator Source, Create an Indicator, Formula Indicators, add a Breakdown to an Indicator, Update an Indicator Create update sets Development Actions, Moving Objects to QA Work with Performance analytics Service now query builder Propose improvements

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.




Reference: 1247255038

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