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Technical Support (Abacus banking platform) - Homeworking (EU Time-zone)

Posted on Jul 3, 2021 by Accion Labs UK Ltd

Not Specified, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project


Technical Support (Abacus banking platform) - Homeworking (EU Time-zone)

We are currently looking for an Abacus banking platform - Homeworking (EU Time-zone)- UK/Europe.


Please find the details as below.

  • Start date: Start July
  • Job type: 6 months renewable contract
  • Location: Can be home-based 100%, located anywhere in the EU Time-zone
  • Contract rate: £ market rate

Required Skills and Exp:

  • The roles sit in the service desk team, 1st/2nd level technical support direct to Abacus customers.
  • They must come from a developer/technical background, they will be working directly with customers to analyse the problem,
  • And if necessary work with the development team, raise Jira support tickets and handover.
  • The role will involve them to share knowledge across team and train new colleagues when they join.
  • Experience of working with service desk system like Zendesk, Remedy
  • Must have good knowledge of the Abacus banking platform.

If interested to hear more about this role, please send your CV ASAP with the best contact details to get connected and have a quick discussion on the same.

Regards,

Mary Priscilina




Reference: 1245201075

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