Desktop Support Engineer - German & English Fluent
Posted on Jul 3, 2021 by Global Technology Solutions Ltd
We have an exciting opportunity for a Desktop Support Engineer to join our prestigious client in Zurich on an initial 6 month contract.
The successful engineer will need to be fluent in English & German
* You will be assigned various tasks throughout the day, addressing each one sympathetically, pragmatically and above all, strong sense of customer service
* Previous experience in the delivery of IT support services, specifically Desk Side Support
* A friendly, engaging and professional demeanour
* Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
* Confidence in assessing break/fix issues, some experience with IMACs.
* Previous knowledge of an ITSM ticketing system.
* Ability to support other devices on a Hands & Eyes basis including desk phones, meeting room equipment, network devices, server room rack mounted devices, scanners and backup tapes.
* Above, it is a willingness to take on the challenge of resolving a problem, taking a pride in a job well done and becoming a "safe-pair-of-hands", keeping our client's technology estate running smoothly.
So if you are a Desktop Support Engineer looking for your next exciting opportunity please apply today
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