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Technical Writer

ITech Consult

Posted on Jul 2, 2021 by ITech Consult

Zug, Switzerland
Immediate Start
Annual Salary

Technical Writer - user documentation, Adobe FrameMaker, Adobe InDesign, Adobe Illustrator, and Adobe Acrobat Professional, English, German, Schema ST4

For our client Roche Diagnostic based in Rotkreuz we are looking for a Technical Writer.

Within the Knowledge and Learning Solutions (KLS) department of the Global Customer Support (GCS) organization, the Coagulation, Hematology, Urinalysis & Point of Care Documentation Department provides user documentation for diagnostic devices in areas including hematology, coagulation, urinalysis, blood gas, and SARS-CoV-2 testing.
The list of deliverables includes a wide range of printed and electronic documents, such as User Guides, Quick Start Guides, Online Help, and award-winning User Assistance.

Areas of responsibility:
* Writes and updates end user documentation in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates.
* Independently gathers and consolidates the information needed for the technical writing. Cooperates closely with the Documentation Manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally).
* Independently creates and modifies illustrations as required (eg photographs, screenshots, and diagrams) using appropriate software tools, or triggers the creation of illustrations/multimedia (CAD, photographs, videos) and integrates them into deliverables while adhering to established guidelines.
* Organizes the subject matter expert review of the deliverables produced; documents and implements their input.
* Collects input for documentation updates and produces these updates in close cooperation with the Documentation Manager, subject matter experts and project teams.
* Ensures that quality targets, timelines, and regulatory requirements are respected.
* After translation, creates target language versions of deliverables (PDF and electronic).
* Uses knowledge and expertise to proactively contribute to regular updates of documentation tools, processes, and standards, in collaboration with other documentation departments and relevant stakeholders.
* Checks documents or topics written by other technical writers, ensuring that terminology and documentation guidelines have been followed. Provides feedback to the author regarding the changes needed.
* Contributes to the continuous growth of product terminology in close collaboration with the terminologist assigned to the product.
* In collaboration with the User Experience department and the Terminologist assigned to the project, creates English user interface messages, and reviews them for translatability, terminological correctness, and adherence to style guidelines.
* Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation.
* May be responsible for documentation project management tasks.
* May be responsible for translation management tasks: manages translation activities with external agencies and coordinates the translation review process with affiliates.

Professional and technical requirements:
* Proven experience in the authoring of end user documentation, preferably in a diagnostics business environment
* Excellent knowledge of Adobe FrameMaker (XML-based)
* Good knowledge of Adobe InDesign, Adobe Illustrator, and Adobe Acrobat Professional
* Knowledge of multimedia tools and processes used in state-of-the-art technical documentation
* Excellent spoken and written command of English (native speaker or equivalent level). Fluent German is an advantage.
* Ability to communicate in an international environment with subject matter experts from different functional areas.
* Willingness to travel occasionally within Europe Please provide your EN CV

Nice to Haves:
* Experience with Schema ST4 or comparable Component Content Management Systems
* Familiarity with laboratory systems and environments
* Experience in minimalistic and topic-oriented writing
* Familiarity with hardware and software development processes

Reference no: 920429 AD
Role: Technical Writer
Industry: Pharmaceutical industry
Workload: 100%
Location: Rotkreuz, Switzerland
Start date: 02.08.2021
Duration: until 31.12.2021, with possible extension

About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.

Reference: 1244340676

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