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Global Security Administrator/GSA Manager - London/Initially Remote

REAL Technical Solutions Limited

Posted on Jun 30, 2021 by REAL Technical Solutions Limited

London, United Kingdom
Immediate Start
£90k - £90k Annual

Global Security Administrator/GSA Manager - London/Initially Remote

£90,000 plus excellent benefits and bonus - initially remote, but then to be based in the City of London

My client is a leading global investment banking company who now seek an experienced and talented Global Security Administrator/GSA Manager (Vice President), to lead their Global Security Admin Group and be responsible for managing application access throughout the firm.

GSA is responsible for ensuring that users obtain and maintain the correct level of access to company applications. This is facilitated throughout the Joiner, Mover, and Leaver processes that is overseen by the GSA team.

The Global Security Administrator/GSA Manager position:

  • The Global Security Admin provides hands-on technical support to complex and detailed information security and application issues.
  • They are looking for an experienced manager who will keep the department running in an efficient and sustainable manner.
  • Someone who will ensure that tasks and goals are completed on time and can manage a team in a complex and challenging environment.
  • Lastly, someone who will work with the GIS and IT Management teams to identity and improve areas of the Joiner, Mover, Leaver and certification process (JML) to enable continuous growth.

Required Background for the Global Security Administrator/GSA Manager position:

  • Proven working experience as a customer/client services or Information Security manager, ideally within a banking or financial services arena.
  • Ability to think strategically and to lead.
  • Strong end user facing and communication skills.
  • Strong interpersonal and communication skills.
  • Advanced troubleshooting and multi-tasking skills.
  • Bachelor degree (or higher) in IT related discipline or equivalent experience.
  • 5+ years of experience working in a corporate environment, supporting the end-user community as well as application stakeholders.
  • Familiarity with application recertification process.

Desired Experience/Skills for the Global Security Administrator/GSA Manager position:

  • Familiarity with Service Management concepts and ITIL framework.
  • Experience with managing access for banking and trading applications.
  • Experience working in financial industry.
  • Experience with Information Security.
  • Well versed with following processes: New Hire On-Boarding, Employee Off-Boarding, Department Transfers, Access Remediation, and Privileged Access.

Responsibilities for the Global Security Administrator/GSA Manager position:

  • Set a clear mission and deploy strategies focused towards that mission.
  • Maintain an orderly workflow according to priorities.
  • Take ownership of end user issues and follow problems through to resolution.
  • Keep accurate records and ensure that actions and discussions are documented.
  • Analyze statistics and compile accurate reports.
  • Keep ahead of industry's developments and apply best practices to areas of improvement.
  • Managing user access certifications.
  • Work with application teams to establish and document requirements to manage company applications and ensure that the team is trained.
  • Ensure and assist with providing the exact level of access to applications corporate-wide.
  • Manage the creation and utilization of application runbooks to ensure that application access is provisioned/de-provisioned properly.
  • Develop and manage training for your team.
  • Ensure the team is providing accurate and timely application support to all users.
  • Assist users with timely feedback on all application issues directed to GSA.
  • Demonstrates strong trouble-shooting skills in complex communication environments.
  • Communicate cross functionally to gain consensus - works diligently to build an understanding with balanced participation.
  • Ability to develop, communicate, and coordinate project plans and projects. Strong ability to multi-task and prioritize multiple projects and be a team leader and facilitate brainstorming sessions..
  • Ability to make timely recommendations to effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law.

Global Security Administrator/GSA Manager - London/Initially Remote

£90,000 plus excellent benefits and bonus - initially remote, but then to be based in the City of London

Reference: 1241231865

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