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Employee Journey/Customer Journey Expert/User Research - HR/IT area

Corecom Consulting Ltd

Posted on Jun 30, 2021 by Corecom Consulting Ltd

Amsterdam, Noord-Holland, Netherlands
IT
Immediate Start
€80 - €90 Hourly
Contract/Project


Employee Journey/Internal Customer Journey expert/User Research

Corecom Consulting is working closely with a client based in Amsterdam who are looking for an energetic and enthusiastic contractor/freelancer for a temporary assignment.

Your main contribution on this assignment is to carry out research to uncover and validate enablers and influencing factors for the craftsmanship and career growth of our global Tech workforce

This role would suit someone with prior Job roles involving Employee Journey, Customer Journey Expert, User Experience, Learning & Development/Performance coach type experience in a large enterprise. This has HR components mixed with, research and Project management skills.

This will include some of the following tasks:

Build a deep understanding of our colleagues' needs, goals and workflows, as well as our current organisational practices

Define, plan, and conduct exploratory and descriptive research

Turning qualitative and quantitative research results into insights, opportunities and deliverables

Work closely with our global network of internal stakeholders, and ensuring timely updates on progress

Skills required:

Strong research and project management skills

Excellent communication and cross-group collaboration skills, with a team player mentality

Comfortable with planning, prioritizing, conducting, analysing and communicating research individually in a variety of contexts

Strong understanding of our engineering culture, and foundational technical skills

Pro-active and hands-on attitude

Demonstrated track record of resourcefulness and delivering results

Proficient/fluent in English

Contract: 5 Months - potential to extend

Rate: 80 -90 Euro ph

Location: Amsterdam/Remote working (ideally based in NL/EU)




Reference: 1241183071

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