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Service Delivery Lead - 35K - Macclesfield

CV-Library

Posted on Jun 17, 2021 by CV-Library

Cheshire, United Kingdom
IT
Immediate Start
£25k - £35k Annual
Full-Time

IT Service Delivery Team Leader - Macclesfield - 35K DOE

Service Delivery, Client Onboarding, Incident and Problem Management, Escalation Point, Service Quality, Team Management, Managed Service Innovation, Technical Delivery, Microsoft Database Technologies, Managed Services Outstanding communication & proven leadership skills, Application Management

There is progression to a Service Delivery Manager role!

You will be responsible for the IT Service delivery function and work alongside the Head of IT.

The ideal candidate will demonstrate:

**Experience in Service Delivery - ITIL

**Maintaining high performing service support functions

**Maintain ownership of the Incident, Request, Change and Escalation processes

**Monitor, support, control and review Service Delivery

**IT Services & Change Implementation, Team Management, Supplier Management and Service Management

**Must be able to maintain a solid understanding of projects are developed and ran effectively

**Technical background/understanding of tech - Microsoft/Exchange/O365/SQL/VMware/Cisco/Firewalls etc

**Produce and maintain relevant documentation

In addition to a fantastic working environment and genuine opportunity for progression, the successful candidate will enjoy employee benefits and a competitive salary - dep. on experience and qualifications.

IT Service Delivery Team Leader - Macclesfield - 35K DOE

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy


Reference: 213998058

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