This Job Vacancy has Expired!

Account Manager


Posted on Jun 10, 2021 by CV-Library

Northamptonshire, United Kingdom
Customer Service
Immediate Start
£25k - £30k Annual

The Key Responsibilities Of Our Client Relationship Manager Include

* Developing a solid understanding of the client business using a variety of sources and identifying any commercial opportunities

* Developing long-lasting relationships with all clients, as well as internal and external stakeholders

* Aligning the ASC Commercial Strategy to support the delivery of the business objectives across all client accounts

* Serving as the key link of communication between key clients and internal teams

* Ensuring the operational requirements of the client are being met and improvement initiatives are developed and implemented

* Resolving any issues and problems faced by clients and deal with complaints to maintain trust

* Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics

* Monitoring and regularly reporting on performance and productivity of the team against KPI’s and providing additional training and guidance where required

Working and managing and your team in a responsible way using a fair and consistent approach

What we need from you as our Client Relationship Manager?

* Excellent communication skills both written and verbally.

* Commercial awareness

* Experienced customer service/ account manager environment experience

* Experience of warehousing/ transport processes alongside 3PL experience

* Ability to confidently make decisions as accurately as possible

* Able to confidently identify new opportunities for the business - previous experience doing so would be desirable.

* Strong negotiation skills

* WMS knowledge

Advanced Microsoft Office user
What will you get in return as our Client Relationship Manager?

Access to a variety of our excellent benefits which include, bonus, car allowance, 25 days holiday, pension scheme, online discounts, development, and career progression.

This is an exciting opportunity to play a key part in a growing business and make a difference.

Cogent Staffing is an equal opportunities recruiter, and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age

Reference: 213947260

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