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Sales & Customer Services Coordinator

Posted on Jun 2, 2021 by MLS Distributions Europe Ltd

Wymondham, Norfolk, United Kingdom
Customer Service
17 May 2021
£19k - £19k Hourly
Temporary


MLS Distribution Europe Ltd are an exciting and growing Sales & Distribution company operating within the Outdoor Leisure sector supplying Motorhome, Caravan and Camping dealers with innovative products from some of Europe's leading manufacturers.

The warehouse operation is based in Wicklewood, Norfolk and we are currently looking for a Sales & Customer Services Coordinator. Ideal candidates must be organised and have the ability to operate in a busy environment. A "can do" attitude and an ability to multi-task are crucial as well as the flexibility to take on a wide variety of tasks.

Key tasks and duties include:

  • Responsibility for all sales enquires and aftersales queries
  • Arrange collections and re-shipping of products
  • Manage warranty claims for B2B customers
  • Spare parts management
  • Provide sales support to the sales team
  • Support the internal sales team by processing sales orders when required
  • Provide Directors with reports and information as required
  • Management of product returns process
  • Liaising with customers via phone and email
  • Reporting product issues back to manufacturers technical teams
  • Provide sales team with updated product change information
  • Daily liaising with European Suppliers and UK Sales Team
  • Book transport and logistics services

Requirements include:

  • Experience in computerised inventory systems
  • Use of Microsoft Office
  • Excellent telephone manner
  • Reliable and punctual
  • Health and Safety awareness

Candidates must be able to demonstrate an ability to communicate at all levels, be customer focussed and have a flexible approach to working in a busy environment.

Employment package includes:

  • Competitive Salary
  • 28 days holiday per annum
  • Generous staff discount
  • Work placed pension scheme



Reference: 1203172108

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