DevOps Support Engineer
Posted on May 29, 2021 by ITech Consult
DevOps Support Engineer
Our client is a market-leading smart grid technology and services company headquartered in Limerick. Through us, large electricity customers actively participate in the electricity market to generate revenue in return for providing valuable services that help support the reliability of the power grid. Together, our clients can provide more power to the grid than some of the country's large power stations. These services are delivered via our custom-designed control and communication systems.
-Provides level 1 and 2 support to internal customers. Developing playbooks and enhancing existing playbooks.
-Incident management - Production incident management, root cause analysis (RCA), and related follow-ups to ensure closure of the issue.
-Assists with the configuration, onboarding, and testing of sites, following playbooks.
-Develops a test suite for internally developed software, manual and automated.
-Works with Product Owners to prioritize defects or enhancements
-Represents the customer when testing or discussing product features. Software development
-Completes specialized side projects (R & D)
-Recommends and implements process improvements
-Works unabhängig and seeks guidance and second opinions when needed
-Excellent written and verbal communication skills in English
-Experience with Support/QA/Development.
-Understanding of SQL
-Our dev environment is Linux based so experience here would be an advantage
-Understanding of security concepts
-Experience with Cloud-Based Systems
-Experience with IoT (Internet of things)
-Experience in the Electricity Sector/Industrial control.
-Demonstrable skills in understanding complex ecosystems.
-Strong level of English - written and spoken
Reference No .: 920338EK
ROLE: DevOps Support Engineer
Start Date: ASAP
Job Type: Full-Time
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert.
Feel free to contact us for further information
Since the foundation of our parent company - ITech Consult AG in 1997, we have continually extended our network of computer experts. ITech Consult has offices in Switzerland, Germany, UK and Ireland. Freelance IT specialists benefit from our comprehensive service offerings: including job evaluation, support in the application phase through to legal requirements, setting up of Irish Ltd Companies and on-going administrative support with our clients.