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Field Engineer (Basel)

Experis AG

Posted on May 28, 2021 by Experis AG

Basel, Switzerland
21 Jun 0001
Annual Salary

Field Engineer (Basel)

Only Swiss based candidates are considered.

Experis Switzerland is looking for a Field Engineer. Our client is an IT consultancy and the end-client is a well-known global agricultural science & technology company.

Do you have the right skill set and can start immediately, read on and apply!

Location: Basel or Stein (Aargau)

Start Date: 01. Juni or with agreement

Duration: 3 months (then after a permanent employment will be offered)

Your profile:

  • Level 1 and Level 2 support

  • Good German skills and English at least B1 level

  • ServiceNow ticket handling knowledge

  • Communicative and supportive personality

  • Windows 10, AD DS, Office 365, Teams, Zoom, OneDrive, Cisco AnyConnect

  • Knowledge about Mobile Devices HW, iOs, Android

  • Remote support tool LogMeIn

  • Meeting room management (Video and Audio Equipment)

Your responsibilities will include but are not limited to:

  • Logging, resolving, and assigning incidents into ServiceNow

  • Own the incident throughout its life cycle

  • In vWICs (Virtual WalkIns), walk End Users through installing applications and computer peripherals

  • Install applications and peripherals for End Users in WICs and onsite

  • Guide users with simple, step-by-step instructions

  • Conduct troubleshooting (remote and face-to-face)

  • Test alternative pathways until an issue is resolved

Apply today to secure your chances in this interesting opportunity. Should you require additional information, please contact Marc Kaars. Please only apply if you have an EU or Swiss nationality.

Experis is Europe's leading recruitment agency. Experis has more than 200 currently open vacancies and we will be more than happy to find the perfect role for you!

Reference: 1211288427

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