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IT Support Engineer - Contract - Shift Patterns - Outside IR35

Fuel Recruitment

Posted on May 27, 2021 by Fuel Recruitment

Sunderland, Tyne And Wear, United Kingdom
Immediate Start
£150 - £150 Daily

Our global client has an urgent requirement for an enthusiastic, customer service focussed IT Support Engineer to join their busy team on a high-profile site. This is an excellent opportunity for an IT Support Professional who thrives on working in an environment where any downtime impacts the end-customer. You must be able to work a 3-shift pattern - Days, Lates and Nights and you will need to drive in order to get to the site.

Key responsibilities include:

  • Providing both deskside and remote 1st and 2nd line support to users
  • Timely resolution of IT related problems within specified SLA's
  • Diagnosing and resolving hardware/software problems and providing first time fixes where possible
  • Installing, upgrading and replacing core hardware and software
  • Escalating any issues when required to Second/Third Line Support

Reference: 1208917381

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