Senior OCM Change Management Lead (m/w/d)
Posted on May 27, 2021 by ITech Consult
Senior OCM Change Management Lead (m/w/d) - change management/ supply chain / German /English/ Google Suite
For our customer a big pharmaceutical company situated in Kaiseraugst we are searching for a highly qualified Senior OCM Change Management Lead (m/w/d)
Our customer launched a supply chain transformation initiative introducing a cross-functional Supplier/Supply Chain collaboration solution leveraging GEP Nexxe as Cloud system service provider. The OCM Lead plays a key role in supporting the ASPIRE- iCollab project to embed this important PT Supply Chain Transformation change in the organization and ensure a successful rollout.
The Senior OCM Lead will play a key role in ensuring the project meets business and schedule objectives by applying a structured methodology and leading a wide array of change management activities. The initial focus will involve detailed project planning of activities that need to be performed in support of a global change management strategy that seeks to minimize resistance and maximize stakeholder engagement. This complex, high visibility role will require a proven background in leading change management and user adoption initiatives on other large-scale customer facing technology implementation projects (eg ServiceNow, Salesforce, SAP, Workday, Oracle, etc.). This is a key project role that will require outstanding leadership skills and experience with change management, training strategies, deployment strategies, employee engagement, and large scale global user adoption of new technology.
Tasks & Responsibilities:
* Reporting to the iCollab global project manager, partner with the Roche change management and user adoption lead to oversee all aspects of organizational change management (OCM) for the project.
. Globally lead strategic and tactical change management, training management, communications and user adoption activities for the project.
. Provide strategic vision for change management and user adoption of iCollab, while liaising with an internal team of Roche staff to execute against the vision.
. Provide leadership and oversight to OCM coordinators, training managers, instructional designers, SMEs, change champions, etc. to form an appropriate and cohesive OCM organisation for the project.
. Identify change management and user adoption related business issues/risks and recommend options and plans to remediate.
. Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the ASPIRE project (applying Roche's ADKAD methodology)
. Design and manage global communication plans and activities (eg online and social media channels, newsletters, key stakeholder presentations, etc.).
. Create/manage project level surveys/metrics to roll-up and report on change management and user adoption related activities and success.
. Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other work streams as required.
. Manage overall OCM work plan and perform status-reporting meetings.
. Manage and facilitate OCM workshops to ensure a strong understanding of change management principles and user adoption techniques to be deployed during the project.
. Build out and manage a global change agent/champion network that will support the introduction of iCollab thousands of employees across the PT organization.
* Bachelor's or Advanced degree in related specialization area. (eg Change Management, Communication or Project Management)
. Proven experience in a consulting and/or client-facing environment (eg Procurement or Supply Chain)
. Minimum of six to eight years of experience leading and mentoring project teams on relevant engagements.
. Familiarity with project management approaches, tools and phases of the project life cycle
. Excellent English language skills is a MUST, German is a plus
. Experience with Procurement and Supply Chain collaboration system solutions is preferred.
. Experience in a pharmaceutical environment is preferred.
. Experience with Google Suite is needed
. Ability to work across multiple international time zones -- late afternoon/early evening work required in the EU.
. Ability to travel internationally both within and outside of the EU when required.
Nice to have:
. Former Pharma experience/Group Informatics experience is preferred
. Experience large IT Service Management Projects
. GEP (SmartBuy/Nexxe) Background
* Strong problem solving skills with the ability to exercise mature judgement.
. Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization.
. Demonstrated capabilities in teamwork and leadership on large global change efforts.
. Excellent written and verbal communication skills
Flexible but with late night or early evening meetings due to different time zones
Referenz Nr.: 920335SGR
Role: Senior OCM Change Management Lead
Industry: Pharma Location: Kaiseraugst