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Front Office System Administrator

Morson International (IT)

Posted on May 23, 2021 by Morson International (IT)

Not Specified, Sweden
1 Jun 2021
€400 - €420 Daily

This position will allow remote work from anywhere within the EU and the contract is likely to be extended. Also, non EU nationals with a valid EU visa can be considered.


  • Preparing and deploying computer images

  • Ensuring patch management for client infrastructure

  • Ensuring Antivirus protection for client infrastructure

  • Monitor and maintain the client infrastructure

  • Preparing software packages for deployment

  • Preparing client related scripts

  • Hardware installation/configuration

  • Provide 1st line support in the function as a Front Office Analyst when required

  • Fulfil service requests in the function as a Front Office Analyst when required

  • Provide 2nd and 3rd line hardware as well as software support

  • Maintenance of procedures

  • Active Directory administration

  • Setup and maintenance of documentation, procedures and processes

  • Standby support.


  • Minimum 5 years' experience in support administration & minimum 5 years' experience in IT user support

  • Good experience in administration of the above mentioned support activities and tasks

  • Experience in use of IT Service Management Tools and System Management tools and Monitoring Tools

  • Excellent knowledge and experience in use of System Management Tools

  • Proven experience in troubleshooting and diagnostic procedures.

  • Excellent knowledge and experience of Microsoft applications (for example: Operating Systems and Microsoft Office suite)

  • Excellent hardware as well as software troubleshooting skills

  • Excellent knowledge and experience of Client Patch Management and Antivirus Software

  • Excellent knowledge and experience in the area of preparing and deploying computer images

  • Good knowledge, understanding and experience of ITIL with a minimum of foundation ITIL certification

  • Good knowledge and experience in end user hardware (for example: desktop, laptop, printer, phone, mobile phones, smart phones, tablets), support, troubleshooting and diagnostics

  • Good knowledge and experience of packaging solutions, Scripting and Active Directory

  • Discovery, analysis and planning for Windows 10 major updates.

  • Discovery, analysis and planning for Office 365 major updates.

  • Good experience with Microsoft AD Group Policy Objects (GPO)

  • Experience with Windows 10 and supporting technologies.

  • Experience with Windows Server and supporting technologies.

  • Experience with Symantec Endpoint Management and Windows Defender ATP.

  • PowerShell, VBScript expertise.

  • Experience managing and supporting System Centre Configuration Manager (SCCM) infrastructure.

  • Experience of Ivanti Endpoint Manager is desirable.

  • Experience of Microsoft and third party Patch Management on Windows 10 and Windows Servers.

  • Using System Centre Configuration Manager for OS Provisioning and package deployments.

  • Experience with identity management, role-based access controls, privilege identity management, and a deep understanding of core security concepts and processes as it relates to securing Cloud technologies.

  • Manage and provide technical expertise for all Microsoft 365 applications including Intune, Exchange Online, Azure AD, AD connect, Teams, Virtual desktops and OneDrive.

  • Manage O365 subscriptions, licenses, and user management.

  • Experience with Azure Conditional Access.

Reference: 1204959853

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