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Technical Intervention Planner

Skillbase Group Ltd

Posted on May 18, 2021 by Skillbase Group Ltd

Brussel, Belgium
IT
Immediate Start
Annual Salary
Contract/Project


Technical Intervention Planner

(Fiber, Copper, Transmission, HVAC, Datacenter, Installation, planning, Telco, Telecom,)

We are seeking a Technical Intervention Planner for our customer a household name in the Telco sector in Brussels.

You should have experience with the planning of multiple people and good knowledge of French, Dutch and English.
You should also ideally have basic knowledge of technical domains such as transmission, Fiber and copper patching,
HVAC and Energy equipment (High Tension, Low Tension, 48V DC) and fire detection and extinguisher systems.

Daily duties to consist of:

Setup the planning of technicians for intervention within the Datacenter and at customer premises for patching, installation and environmental domains.
You will handle email, phone and web request to translate them into a web based planning for the technicians.
You take into consideration the availability of the technicians and the time needed for each intervention.
You will make sure that SLA's can be respected.
You will stay in touch with the technicians to understand and report on the status of the interventions.
You will update the documentation.
You prepare the material for the intervention and keep the stock up-to-date.

Your profile
You have experience in a similar role within an industrial environment.
You have good skills of overall basic PC software (Microsoft).
Knowledge of InteliPhy and Alteva - Mission is an asset.
You have strong planning & organization skills.
You are structured and communicative as well as customer-oriented.
You have a good aptitude to interact, cooperate and influence.
You have a good aptitude to search for the best solution.
You have priority management skills and are able to handle the complexity of a cross-domain project.

For more information please apply




Reference: 1200634543

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